Off-Shore Support & Maintenance Services

SAP Offshore Support

3i Consulting’s SAP offshore support provides a full range of technology-driven services, including business-process outsourcing; application development and maintenance and support. 3i Consulting proven methodology enables its clients to benefit from a variety of new development options, a deeper pool of skilled resources and greater cost flexibility. 3i Consulting’s strength is its well trained and experienced subject matter experts. Our team members have a rich global experience spanning across multiple regions, industries, sectors and solutions which enables us to serve better.

3i Consulting Offshore services include

»SAP Analytics – BW / BOBJ » Development (both offshore and on-site) » Enhancements, interfaces, conversions, reports & forms » Bug fixing and performance tuning » Post production support » Basis » ABAP » Security support » Functional consulting (both offshore and on-site) » Functional module support for workarounds, troubleshooting and minor customizing » Functional modules Level 1 and Level 2 support after production go-live » User manuals / documentation support

Flexibility

3i Consulting has a developed set of templates and guidelines, which cover the process steps of the development in an optimum way. However there is a flexibility to adapt them to the guidelines and processes of its customers. This allows 3i Consulting to deliver the expected quality in a comfortable way to the customers. 3i Consulting offers a fully risk free offshore outsourcing facility to its customers. The major risk factors in an outsourcing project are well aware of and there is a preparedness to avoid those, right from the start of a project. By doing so, 3i Consulting guarantees customer satisfaction with its results.

3i Consulting Clientele

Mankind:

Mankind Pharma, is one of leading pharmaceutical companies in India. Today, Mankind operates in 11 overseas destinations across Asia, Africa, South-East Asia and Gulf countries. Targeting the competitive markets of Commonwealth Independent States, the company will soon begin operations in regions like Uzbekistan and Tajikistan.

Dalmiya:

Dalmia Bharat, a conglomerate in India, has its presence in cement, sugar, refractories & power manufacturing.

HCL Infosystem:

HCL Infosystems Ltd. is India’s Premier Distribution and IT Services and Solutions Company. HCL Infosystems’ has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT , Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts in India

Advantages of 3i Consulting offshore facilities

Fast and easy access to resources Coordination through local on site project managers Expertise in a wide range of technologies Fully transparent project execution with live project insight through a live Project Management System Highly qualified and motivated employees with experience in outsourcing projects Guaranteed cost savings Controlled and Certified Outsourcing Processes Contractual commitments for safety of data and intellectual property Excellent infrastructure in offshore development centre Close collaboration between the project teams by using the latest communication technologies like VoIP, Instant Messaging and Video Conferences Fast and safe data lines to offshore centre Free and non binding consultancy for project start